Privacy Policy - Hambrooks

Hambrooks are excellent, so professional. Worked to my budget, gave me loads of ideas. Found solutions to a number of problems e had. They were fast, efficient, quiet and tidy. I'm over the moon with the results and would highly recommend. Will use the team for ongoing maintenance

katie sutton

We are so happy with our new garden. Sheldon and Jamie were brilliant, working in high temperatures of 27 degrees. They were respectful and tidied up at the end of each day. We would highly recommend Emily and her wonderful team. Emily is lovely and easy to talk to, listened to what we wanted to change our awful garden!! The whole team have given us a lovely garden to spend the summer in. Pictures from day 1 and completion day

Paul

From a Jungle to an OASIS . MIND BLOWING 🙏✨♥️ Amazing from start to finish . Emily Stockley was very friendly and took the time to communicate with us the drawings she came up with ( after the site visit ) , how they would tackle some of our long standing problems with an overgrown bamboo and waterlogged lawn . And shared with us plants that she thought will be suitable for our garden given the direction it faces etc . The team who came to do the work ( Paul and Les) were a dream come true . Personable , accommodating, so courteous and incredibly hard working . Paul took the initiative too to measure up our garden gate entrance and then with a stroke of genius , managed to squeeze through a digger which was a godsend. The end results: unbelievable transformation to our garden . Money well worth spending . And we for several quotes and Hambrooks was actually very good value for money with top notch customer service. Highly recommended.

Ken Chui

Excellent result . Slight hiccup trying to make a circle out of a square but sorted promptly by Ashley . Dave and Jack were absolutely brilliant , worth their weight in gold ! Lovely stream and features in the garden now , hubby loves his surprise.

Helen Moore

Hambrooks are special, very special from start to finish. Care and attention to detail. Practical design and wow what a pond. The pond is carefully crafted and looks so natural with Purbeck stone. Some very clever ideas incorporated. They arrived on time and finished the job in the allotted time. All the staff were courteous and polite. The plants and products were top quality. So we would have them back again, in fact we have as this is their second project for us. Prices are competitive too. A job well done. Thank you.

Martin “Venta Belgarum” MDM

Hambrooks came to create a new tranquil pond area at our school for the children to enjoy and learn in. They have been a pleasure to work with and we couldn't have asked for anything better. They have given us lots of useful advice and the communication was brilliant. Thank you Hambrooks!

Mrs Haines

Just used Hambrooks to design and build our rear garden. Excellent from start to finish. Emily spent time understanding our likes and dislikes and came up with exactly what we were looking for. Her plant knowledge is great and she's chosen some really interesting combinations. Sheldon and Bill did the build over 3 days. Great attention to detail and made sure the site was left clean and tidy each night despite the terrible weather. Very pleased with the end result and would recommend them to anyone.

SteveC

Very happy with the work completed in our garden.Very professional and tidy.would highly recommend

Amy Hale

Wayne and Kyle constructed a shed base and paths in my back garden. They listened carefully to my requirements, worked hard and completed the job to a high standard. They were tidy and left the work area, my patio and front drive clean and tidy. They were polite and friendly and I am very satisfied with the final outcome.

Jeffrey Hall

What information do we collect?

We collect data from you when you register on our site.

You can however visit our site anonymously at any time.

What do we use your information for?

We may use your information in the following ways:

To improve our service to you by evaluating feedback and information from you
To improve our customer service and technical support
To process transactions (your information both public and private will not be shared, sold, exchanged or given to any 3rd party company for any reason whatsoever without your consent, except for delivering the intended product or service that you have requested from us
To send periodic emails to include email marketing – you can unsubscribe from any marketing contact from us through the link at the bottom of the email
To administer a promotion, event or for our customer database

How long do we hold your data?

Personal data relating to transactions is anonymised after seven years and your account will be removed after seven years of inactivity
Personal data that is used for marketing purposes will be retained indefinitely unless you choose to opt out

How do we protect and safeguard your personal information?

We have a variety of security measures in place to protect your personal information. These include electronic safeguards, such as encryption, and physical safeguards and security.

Your Consent

By using our site you consent to our Privacy Policy and Terms and conditions.

Withdrawing your consent

If you would like to withdraw your consent, please contact us directly.
Once you notify us of your request, we will respond to you as soon as possible.
Wherever possible, we will anonymise all records relating to you and to your account, including all transactions and communication.

Who has access to your data?

Access to your personal data is restricted at all times. Only our employees or trusted agents will be able to access your data. Their access and activities are restricted to the purposes outlined above. These parties are:

Us; we have direct access to your data.

Changes to our privacy policy

If we decide to change or update our privacy policy, we will do so on this page.

Please contact us if you have any questions regarding our Privacy Policy.

Unsolicited Email Policy

Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have two overriding policies:

Message recipient policy

Before customers can receive email messages, advertising or promotions, customers must have agreed to receive such messages, by either purchasing from us or by opting into one of our mailing lists. Any recipient may request at any time to be removed from our list, and we will comply with that request. In addition, we will thoroughly investigate any allegations made by recipients relating to unsolicited messages.

Policy against advertising our website using unsolicited email messages

We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and Web site using unsolicited email messages. If you feel you’ve been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages.

Your email address is safe with us

We never sell or share your email addresses with other companies.
You can unsubscribe at any time.
We require that each email message sent out from us includes an easy way for subscribers to remove themselves via an unsubscribe link.
If you receive a newsletter or email and decide you don’t like it, simply click the unsubscribe link at the bottom of the email.
If you feel you’ve been sent unsolicited email and would like to register a complaint, please email us using our contact page.

Definition of Spam

Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via email without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.

Hambrooks Landscaping

Useful Links

Open Hours

Contact